Stakeholder Important Issues Method of Communication and Response
Shareholder/Investor
  • Corporate Operational Governance
  • Financial Performance
  • Risk Management
  • Company Sustainability
Contact:
Spokesperson
Frank Liang
Tel. +886-3-563-9999
frankjr@gpmcorp.com.tw

●Annual Shareholders’ Meeting
●Market Observation Post System
●Company website
Client
  • Product Quality
  • Price
  • Fulfilling social responsibility
  • Customer relationship management
Contact:
Business Center
Tel: +886-3-563-9999
Fax: +886-3-563-9988
sales@gpmcorp.com.tw

●Customer Service Satisfaction
●Dedicated Customer Service Email
●24-hour customer service line: 0800-387-387
●External exhibitors
Suppliers
  • Social compliance
  • Environmental compliance
  • Products and services
Contact:
Procurement Department of the Materials Center
Manager Mr. Titan Huang
Tel: +886-4-2565-8866
titan@gpmcorp.com.tw

●Getting suppliers to sign the social responsibility and integrity commitment forms
●Supplier evaluation
●Supply Chain Conference
Employees
  • Compensation and benefits
  • Labor relations
  • Employee development
  • Occupational safety and health
Contact:
Employee Relations Division
Tel: +886-3-563-9999
hr@gpmcorp.com.tw

●Anti-bullying Email
●General Manager’s Office Email
●Employee satisfaction survey
●Quarterly labor conference
●Quarterly staff meeting
●Provide annual free health checkups and consultations for employees
●Employee Welfare Committee
●Occupational Safety and Health Committee
CSR
  • Charities
  • Fulfilling corporate social responsibilities
Contact:
Director of the Administration Department
Ms. Rita Chen
Tel: +886-3-563-9999
csr@gpmcorp.com.tw

●Campus and company visitations
●Charity fundraising and teamwork
●Charity works at schools in remote areas